One AI agent. Every language. Every market.
An AI agent trained on Trendyol's help centre — instant answers on order tracking, returns, payments, and delivery. Customers write in Turkish, German, Arabic, or any language — the agent replies fluently in theirs.
Ask in any language
Click a question to copy it, then paste into the chat widget. Try them all — Turkish, German, Arabic, Greek, Romanian — the agent replies fluently in whatever language the customer writes in.
Not a chatbot. An AI agent.
Lorikeet reads, understands, and resolves — not keyword matching on a script.
Every market, every language
Turkey, Germany, Saudi Arabia, Greece, Romania — the agent replies fluently in whatever language your customer writes in. One deployment, every Trendyol market.
200M+ products, one agent
Fashion, electronics, beauty, groceries — the agent knows Trendyol's policies across every category and handles context switches naturally.
Built for scale
Guardrails prevent hallucination. Human escalation, audit trails, and compliance controls — ready for 30M+ monthly active users out of the box.
Built in hours, not sprints
Zero custom code. Every piece configured through the Lorikeet product.
Imported Trendyol's FAQs
Knowledge articles covering order tracking, returns, payments, cancellations, Trendyol Wallet, shipping, and product complaints.
Wired up the AI
A natural-language workflow tells the agent how to answer, when to escalate, and how to stay on-brand across every product category.
Embedded the widget
One script tag on this page. In production, the same widget drops onto trendyol.com — or connects via API to your existing channels.
What's inside this demo
Everything is transparent — the Lorikeet sandbox is open for Trendyol's team to inspect.
Knowledge articles
Sourced from Trendyol's help centre — order tracking, returns, payments, cancellations, wallet, shipping, and more.
NL workflow
Plain-English instructions for answering FAQs, escalating edge cases, and closing conversations gracefully.
Live chat channel
The widget on this page is connected to Trendyol's Lorikeet sandbox. Every message goes through the real agent.
Ready to see the full picture?
This is the FAQ slice. In production, the same agent hooks into your order management, logistics, and payment APIs to resolve tickets end-to-end.
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